Vulnerability

1 Comment

vulnerabilityAbout two weeks ago I attended a public speaking training in Antwerp, Belgium which was organized by the wonderful Olivia Schofield from Spectacular Speaking. As I love to do sessions and talks on conferences and one of the trainers was recommended by a friend, I reached out to improve my speaking skills by attending a professional training. What I did not know was, that, as it often happens, it would come to a situation where I instinctively fall into a mode of showing 100% of my vulnerable human side.

We had some great workshops on storytelling, speech structure and much more in the morning with lot’s of high valuable learnings before we came back from lunch for Olivia’s workshop on stage presence.

As so often, the energy-level after lunch is low, so it was for us. So Olivia started to challenged us participants with a new game called Rhetoric which is about public speaking. We played a very dumbed-down version of that game. As it contains two kind of card-sets, one with topics and one with challenge questions, Olivia choosed one of the participants and gave her/him one of the cards. After a short moment of thinking the timebox starts, two minutes for a story in front of the course regarding that topic or challenge question which was handed out. If possible, we can try to integrate something what we’ve learned in the morning.

I assume we were about 45 people in total and we were sitting in a hoof-shaped arrangement of tables in a large room. In the front there was a huge canvas and our stage was a position in the middle of the room. As we did the game as a short warm up exercise to raise energy, chances for me were high not to be asked so I started to relax after the third ‘speaker’ was choosen. – yes, I was nervous as I’ve found out over the morning and during lunch that all participants, except me, are Toastmasters. Toastmasters, the people who meet up every week, bi-weekly or at least once in a month to train public speaking.

If you want to leave your comfort zone, go to an event where people have to communicate and where you are a complete ‘foreigner’ related to all other participants.

In addition, during lunch it turned out, that the training was an upfront conference training. The european conference of Toastmasters in Antwerp started the next morning and was held for the next 3 upcoming days. Wohoo, I was surrounded by ‘professionals’ and as I just did conference talks and sessions in the past, where I normally integrate all participants into a learning process, ‘just’ talking and bringing a message across was completely new to me.

So, what happened during the warm-up exercise after the 3rd speaker left the stage? (And by the way, all speakers had great storys)? Yes, Olivia choosed me and my inner voice started to panic. Why did I panic? I directly felt this feeling of being vulnerable.

Nevertheless I walked on the stage and Olivia said to me, ‘ok Thorsten, prepare to be challenged’ – directly after this words a tiny bit of me relaxed a little bit as it just flashed through my mind, ok, I know a lot stories about challenges, ‘preapre to be challenged’ is a guiding principle in Open Space technology and I’m passionate about Open Space… phew, I have so many challenges from the past years… which story shall I take…’ I was thinking, my mind was self-directed searching for the right story in milliseconds when Olivia said:

‘Ok Thorsten, what makes you cry?’

SILENCE

In the same milliseconds my mind tried to find the right story, my mind realized that in the first place Olivia was talking about the category ‘challenge questions’ and that my question was ‘what makes you cry?’. I felt like an air-balloon on a fair that was just hit by a dart – I slumped down as there was the story of my life flared up. Having no other thought, I started to tell my story:

In december 1979 my sister and I were celebrating the birthday of my father. I was 7 years young and my sister was 10. We had this weekend with my father, like every second weekend in a month, as my parents were just divorced. My sister had prepared a birthday card with the words ‘happy birthday for your 40th anniversary dear dad’. When she gave my dad the card his face turned from smiling into something serious. I do not really remember a detailed face, what I remember is an changing expression of his face. Without interpretation we celebrated his 39th birthday!

Ok, something like this can happen. We were young childs and counting can be a hard challenge for kids. However we’ve celebrated my dad’s birthday with soft-drinks and whippet cookies.

About three months later, it was friday 14th of march 1980 and spring had just shown up. It was one of the awesome first days of spring after a strong and cold winter with lot’s of snow and hard freezes. It was friday afternoon and my sister and I were outside and playing games in the spring-sun with other children from the neighbourhood while we were waiting for our dad to pick us up for our weekend. Normally he showed up around the early afternoon. But this day was different. The sun went down and no signs from my father. So we went home as we get hungry in the early evening.

It must have been around 6:00 pm when we had a bite to eat when the telephone was ringing. My mother stood up and went to the phone. All we heared was a huge, loud and distressing ‘OH MY GOD’ …this scream curdled our blood…

What happened? The phonecall was from the german police, searching for the identity of a dead body they’ve just found in the forest. They assumed it was my dad and somebody had to identify his dead body… The bitter truth was, yes, it was my dad and he died by suicide in march 1980, he was 39 years old.

All my life I was missing a dad, a father and best friend, somebody a young boy can look up to. As a young man, still something was missing. Nobody to ask what’s right or wrong. Too many topics I didn’t want to talk about with my mother or sister. Women, I never wanted to talk about women with my mother or sister in the past. I don’t know why but for me it was just a topic for men.

All my life, 40 was a magic number, like 39, 07 and 10.

Last year I turned 40. An age I thought I’ll never reach as this would mean that I became older than my father was when he died, something what was not possible for me in the past as this w’d mean to be longer on this wonderful planet earth than my father was allowed to. But even if I had hard and very challenging times in my life I turned 40 last year and something wonderful happened. All my life, what made my cry was thinking about my dad, that he left me when I was seven, that he gave up life. When I turned fourty I had to cry because I felt a big release.

That is what makes me cry!

I felt like a samll mice when I finished my story, I did not hear that people applauded. Olivia gave me a hug and I went back to my seat. During my way back to my seat two people stood up and gave me a spontaneous hug and thanked me for sharing my story. One last speaker followed before we started with Olivia’s workshop on stage presence.

In the next coffee break people came to me and thanked me also for sharing my story. Something had changed in the relationship between other participants and me. As in the morning there was somehow just a professional distance in talking with each other, in the afternoon it seemed that a distance was broken and much more personal and ‘intimate’ stories were exchanged. It was a different level of relationship than it was before. I felt the empathy of others for me and that made me feel having trust. Face to face talks changed and were much more open and personal.

What I’d like to say with this post is, even if you feel to be in an threateningly environment, show vulnerability first if you want to make a difference in relationships – if you won’t do it, who will???

Open Space Technology – my experience

Leave a comment

Introduction

In this article I want to introduce Open Space Technology. As it is the most efficient and effective kind of problem solving meeting I get to know so far I want to share my experience with you.

Open Space Technology - User Guide by Harrison OwenOpen Space Technology is effective in situations where a diverse group of people need to deal with complex and potentially conflicting material in innovative and productive ways. It is particular powerful when nobody knows the answer and the ongoing participation of a number of people is required to deal with the question. In the Open Space environment people tend to be creative, synergistic and self motivated.

Open Space Technology was created by Harrison Owen in 1985 and combines a complex problem solving meeting with the spirit of a coffee break.

Discovering Open Space Technology

The first time I heard about Open Space was in late summer in 2009. I was participating the Scrum Gathering in Munich with some of my colleagues. It was an excellent conference with lots of interesting sessions, field reports and practical exercises. It was the first time that I attended such an agile conference at all and I was impressed by meeting so many like minded people. As I started learning Scrum mid of 2008 by private study and gained first experience by implementing Scrum in my R&D Team, I had not so much exchange of experience so far. Thus it was amazing for me to listen and talk with people who are doing Scrum on a longer term and practice the Framework Methodology.

Beside all the Sessions at the Scrum Gathering there was an Open Space organized in the lounge of the Hilton, where the conference took place.

To be honest, at that time I did not understand how OpenSpace really works and I missed the facilitated opening as it was a Guerilla Open Space. Thus for me it seemed that it was not facilitated. There were just some comments from the Organizers of the Conference that there is an OpenSpace for talks. To participate you just should place your topic at one of the corners for a special time and then wait who comes and also wants to talk with you about this topic. Ok, I understood what was explained but as this took place beside all the organized Sessions it seemd a little bit strange for me.

Seeing Open Space from the Inside

Half a year later Deborah Hartmann Preuss, an excellent agile Coach, organized an OpenSpace  at my employer within an agile training. And that was the point when I started realizing what OpenSpace really is, how it works and how it needs to be organized and facilitated. For outsiders OpenSpace looks easy – when it is well prepared and well facilitated, and this is exactly the crucial skill you need to have to run an Open Space event – in my opinion

Here are the simple rules and principles for Open Space:

The Law of two feet:

If at any time you find yourself in any situation where you are neither learning nor contributing: use your two feet and go someplace else. You are encouraged to quietly withdraw and become either a Butterfly or a Bumblebee. A Bumblebee joins another group, perhaps fertilizing it while a Butterfly flies round or joins other Butterflies for informal discussion.

The four principles:

  • Whoever comes is the right people
  • Whatever happens is the only thing that could have
  • Whenever it starts is the right time
  • When it’s over, it’s over

drawing of a meetingYou need to organize space for sessions. These spaces must be equipped with flip charts and whiteboards or panels. In addition you need different Markers, StickyNotes, IndexCards, ball pens and/or felt pens, chairs in a circle and perhaps tables. Depending on the overall topic you need eventually more stuff to organize.

Additionally you need enough print outs to document the participants, outcomes and follow-ups for every session…

In the space for the open planning there must be the marketplace organized with a large panel where you can visualize the session rooms and the initial time slots in a matrix. There must be space to hang up IndexCards.

Then you also need enough IndexCards and felt-pens. Off the mark you need to place posters with the rules and principles of OpenSpace. There are just a few rules but they are very important and existential to explain to have it work and make the unconference valuable.

How It Feels to Run an Open Space Event

Before the beginning of the OpenSpace event at my employer, which was organized by Deborah, I was a little bit afraid if it could work in our company, as I just had my experience from the Scrum Gathering in Munich which was rather disappointing for me.

Given that I was supporting Deborah by organizing the OpenSpace made me feel curious as it was something completely different to what I saw half a year ago in Munich. And when we started our unconference I was more and more surprised and encouraged that this Open Space had absolutely no chance to fail, everything made complete sense to me and as Deborah is such a phenomenal facilitator she started introducing Open Space to the participants which was totally energizing. And it worked. We had a great marketplace with lots of sessions and it took us about 20-30 minutes to fill the whole matrix of spaces and time-slots.

action plan - example for follow upsAt the end of the day we had an amazing outcome. We posted all flipcharts and documentation of the sessions on the walls of our large conference. We had lots of follow-ups and action items planned. This was the beginning for a lot of creative collaboration and the starting point for much better communication between fellow workers. And I’m delighted to say that this event was a milestone for our company in our agile transition.

Applying Open Space to Technical Topics

Some month after this event we had an additional OpenSpace event in one of our R&D sites where the overall topic was a little bit more technical. You need something like a core relational theme that is still open but should put boundaries a little bit the topics so that people know why they are coming. For example, when you have an overall theme like cooking, you could have topics like, desserts, breakfast, dinner, ingridents, how to set up a kitchen etc.

The OpenSpace in our R&D Site was on the second day of a two day workshop, The first day was more strategic, about gaining insights for a technical framework. So the first day was a perfect preparation, so that participants came up with related topics and ideas so we could talk about how to address hurdles which were found in the strategic outcome one day before.

At the end of the day there were lots of valuable outcomes, follow-ups and action items, again. It developed understanding for complex topics, for example: insights about crossfunctional teams for technical problems and challenges which need to be addressed. Communication between teams increased. And once again this Open Space event was a milestone for our agile development in the company.

Trying it On My Own

In December 2010 we organized a two day agile workshop for ProductOwners. The second day was reserved for an OpenSpace. About two weeks before the workshop started, the main facilitator for theses two days got an urgent invitation from senor management with the result that he was not available for facilitating the Open Space event. I was helping to organize this event and I had already collected different experiences with OpenSpace, in addition I’m an experienced Facilitator, and so I started to think about if I could facilitate the Open Space by my self. It was not easy to decide, as Open Space needs a proper preparation and good facilitation to be successful.

After some mindmapping for myself I dared to prepare and at the end, to facilitate this OpenSpace event. I had some support from Deborah in preparing all the stuff and she helped me in mentally reviewing the upcoming Open Space. You’ll find some interesting links at the end of this article which helped me preparing.

the Market Place

As the event starts I was a little bit nervous. But after facilitating the first minutes and explaining the audience what Open Space is, I calmed down and just came into a good flow of facilitation.

The participants came up with a lot of great and expectant topics. Thus it was no surprise that the marketplace was filled up in just a short time.

And once again, Open Space worked. There was so much valuable outcome, community building and again follow-ups to concentrate on later. The only special thing this time – I facilitated it for myself, made a great experience and guided the people for whom Open Space was new through a great unconference.

My Conclusion about Open Space

Open Space events are powerful, efficient, effective and highly recommended kind of meetings, where all participants deal with complex and potentially conflicting topics in an innovative and productive way.

Further reading:

(Special Thanks to Deborah Hartmann Preus for proofreading this article)