the Conflict Dojo

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About half a year ago I announced the Conflict Dojo on my blog and asked volunteers to try out the format. Before publishing the instructions for everybody I thought I could need some help for improving this new format.

Conflict Dojo

I’d like to thank Andrea Chiou, Ruud Rietveld,  Nils BernertSilke Rothgänger and Stefano Klinke for giving me feedback and helping me to make the format more simple, more safe and now it can be fun as well! =;-)

The Conflict Dojo is still easy to scale

You can arrange settings from 4 up to xxx people without having a facilitator for each table. Now one Facilitator can easily handle settings up to 20 people. If you have more, count one facilitator per 20 people.

As I’ve created the format as part of a 2-day conflict handling training for Agile Teams, you’ll need at least 90 minutes to run the basic version of the Conflict Dojo. The more time you have, the better it is as you’ll be able to play several rounds. On the other side of the coin, even one round can be very exhausting due to intense discussions and can take up to 1 hour.

Preperation

Create settings with tables for 4 people, 3 can be ok as well if needed. I recommend and prefer 4 people per table. For each table you’ll need to prepare the following:

  • tabletoys
  • 1 dice
  • a pile of plane A5 index cards – red – called challenge cards
  • a pile of plane A6/A7 index cards – yellow/white – called strategy cards
  • marker
  • 4 prepared plane A6/A/ index cards in yellow or white (strategy cards) with
    • fight back
    • ignore & avoid that there is a conflict
    • solution focused questioning
    • NVC (Non-Violent-Communication)

prep cards

Connection

Let everybody take some red and some yellow index cards and a marker. Build pairs. Let the pairs talk about the question ‘remember some old or current conflicts’, write down each conflict on a red Index Card – one card per conflict. Now think about how you’ve handled these conflicts, did you had a solution, have you made the conflict worse? What was your strategy? Write down each strategy / handling-type on one yellow index card. Elaborate what you have written down with your partner.

Concept

Introduce the ice-berg-model and explain how conflicts emerge. As a little help, here is the description of Paul Watzlawick’s model of communication:

A conflict exists, when the Iceberg’s collide on the level of relationship. Pure contentions on a factual level are almost handled as solvable or not solvable problems and challenges or seen as a conflict of opinion or dispute.

Tension and differences are becoming conflicts when involved parties are not able to handle them constructively anymore.

IceBerg Model

Reconnection

Find a table, 2 pairs at each table. You have 5 minutes to introduce your conflicts and strategies. Try to explain why in each situation the IceBergs’s did collide.

Concrete Practice

Arrange all red challenge cards on the table so that you can read all the conflicts. Build on pile of cards with all strategy cards, now integrate the prepared cards as well. Shuffle the pile of strategy cards. At the end place them on the table, face down.

Give a short explanation of the prepared strategies:

fight back
you feel offended and do what ever is needed to protect yourself and fight back with words
ignore & avoid that there is a conflict
try to ignore all direct addresses and speeches, talk about something else
solution focused questioning
try to find a solution, ask questions, be empathic
NVC (Non-Violent-Communication
explain the 4 part process of NVC

All 4 players role the dice ones. The player with the lowest points will start the first round of the Conflict Dojo. The first player can now choose a conflict he would like to practice. Normally this will be a conflict the player currently has.

All three others at the table take one strategy card without showing it to somebody else. They will also role the dice again to find the second player – count clockwise if you want. When the second player is found, the 2 others put back their strategy card at the bottom of the pile and they become observers.

Before starting the role play, give all 2 players about a minute to prepare and sink into their roles. The first player will have to address the conflict with the second player. As the second player will have to act as the strategy card tells him, his reaction might be not his normal reaction.

tabletoys

The player who addresses his conflict can change his strategy during the role play, the second player should stay at his ‘card-given’ strategy. The observers make notes during the conflict on an index card.

The current round is over as soon as the conflict is solved or one player shows his stop sign. A stop sign can be a raising hand, a prepared card or whatever you agree on upfront.

Conclusion

After a round is finished, make a debriefing – this might take a few minutes as all 4 players will discuss what happened and how their behavior was influenced.

When the debriefing is finished, the player to the left of the previous first player will become the new first player. All others will take a strategy card and role the dice again until the new second player is found. A new round of the Conflict Dojo is about to start.

final conclusion

After the last round is played, let participants pair up, if possible with somebody they haven’t talked to so far. Give a timebox of 5 minutes for everybody to have a walkabout and discuss the question, ‘what do I take with me out of this session and how will I integrate it in my daily life?’.

conflicts are for pussies

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Boxing Siberian Tiger

Have you ever listened to fighting cats, yelling at each other, making threatening strange noises when they defend their district against a foreign cat being an intruder? I hear them sometimes at night in my neighborhood and it really sounds very scary!

That is how they solve conflicts, they fight, rarely they try to avoid a conflict. It’s in their nature, their natural way of life. We’re humans, we should know better. Despite of all of our todays fortune, solving conflicts is a challenge we’re really poor practitioners at. Either we avoid conflicts at all or we start to fight, even if we don’t want to. When a conflict emerges, emotions are involved and this is an important point. Being overwhelmed by emotions makes it a hard challenge to deal with conflicts in a healthy way.

And that is exactly the crucial point, how can we deal with conflicts in a healthy way?

It doesn’t matter if I talk about personal relationships, teams or even societies, learning how to deal with conflicts enables us to discover a new way of communication, collaboration and personal development. Although conflicts can be a starting point to flourish, to grow, to overcome being stuck – as long as it is healthy and well handled.
We need to learn how to deal with conflicts, we need to face them to overcome the emotions which arise in us when a conflict emerges. This can take us to the next step of human evolution. We need to learn how to deal with conflicts in a healthy way!

Have you ever get a present from your grandparents in your childhood which not just disappointed you, even worth, you’ve hated it?

Disappointment

I remember a christmas eve in the early 1980’s. I was 9 years old and I was so excited to finally unwrap my presents. I was expecting this awesome cool Buggy from LEGO Technik and couldn’t wait to start building it. I was sure I’ll get it as my grandparents asked me a few weeks earlier what I was hoping for Santa could bring me…
Already when I received the present I noticed ‘what’s that, it’s so soft…’ It was a pullover, 2 pair of socks and a bar of chocolate. My mother directly noticed my disappointment and I was able to read in her face ‘don’t say that you’re disappointed, don’t make grandma sad…’, like it happened already a few times.

This was somehow the starting point of my vocational brainwashing training on swallowing anger and avoiding conflicts.

When you learn to avoid conflicts you’ll find out soon that in relationships, teams, organisations or societies conflicts are emerging constantly. As we’re all different, with different opinions, perspectives and values, it is natural that sooner or later friction emerges when people talk, work or life together. Human friction is a fertilizer for human development and growth.

What happens when you don’t train a muscle, a skill or quality? It becomes rudimentary! So it is with our ability to deal with conflicts when in an environment where we give everything to avoid them.

As it usually happens, sometimes we need to release that the tension of a conflict can’t be avoided anymore, sometimes we can not swallow that anger anymore and so it ends up in situations where we tend to generalizing and judging people what leads to psychological punishment and violation.

in time

Imagine, you are always in time, doesn’t matter if to a meeting, a date or an appointment, you always arrive on schedule. Your new colleague comes late to your weekly regular meeting, he apologizes and you think ok, no problem. The next week he is late again and the week after as well. Your brain will make a connection as it recognizes patterns – in this case your brain will record, ‘the new colleague is always late’ and puts that label on that person. In addition, the fact of being late collides horribly with your own value of being always in time! Having these labels in your mind for a new colleague will make it even harder for you to address this situation. And even if this colleague will be in time now for weeks and months, as soon as he will be late again the recorded pattern in your brain will call for attention.

communication

So why do we wait so long before we address a conflict? We just don’t know how to handle conflicts! We have no clue how to do it without being influenced from recorded patterns. And when we face a conflict, we’re influenced by such recordings and so we tend to generalize and judge other people. We become unfair like an awkward rookie who just started to learn how to speak.

We fear the unknown, we fear things we can’t handle, we fear things when we’ve made bad experience with them. So, do you have any clue why we have fear of conflict, one of our most dysfunctional problem in our society?

Brainwashed in our youth we tend to avoid conflicts and swallow the anger that comes with it. When the straw breaks the camel’s back, we overact and violate with words. And this just because we don’t know how to handle conflicts.

I suffered from conflicts a lot of times in my life and I know I’m not alone with that challenge. After attending a training on conflict handling earlier this year, I started to think about a format which enables me to practice what I’ve learned and enables learning for others without the need of attending an expensive 3 day training. And after talking with some other coaches I’ve created the conflict dojo. A framework for teams and groups of people to learn and practice facing conflicts. By facing own real-life conflicts in a safe environment, with people who react with different strategies, we’re able to experience different ways of handling conflicts. We analyze what has happened and how to improve facing such a problem. I know that a lot of people might think now, that sounds like learning non violent communication. No, that’s not. Non violent communication is one of the strategies which are available in our conflict dojo, but not the only one. Even if you will discover that #NVC is one of the best ways, if not even the best, to address a conflict, you will also experience other strategies and behaviors so that you’re able to become aware of your own best way how to handle a conflict.

handle it

I’d like to challenge you to become a pussy, to find your natural way of how to deal with conflicts and that facing conflicts does not mean, like for the cats, to start fighting! I’d like to invite you to train your conflict handling muscle and try out a Conflict Dojo. Learn, grow and let conflicts be your own flourishing fertilizer!

I have facilitated the first Conflict Dojo the last week in germany and it worked out very well. If you’re interested to try it out and help improving the format please send me a mail: thorsten@kalnin.net – I will publish the full instructions for a Conflict Dojo within the next weeks. As it is completely new I’d like some people and teams to try it out  first and help improving before I publish it.

connection before content – get the fire startet first

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‘Good morning all you supernumeraries’ said one of the participants of a team development workshop to his colleagues when he entered the room.

colored pigs

Their boss already told me upfront that this workshop will be challenging and that there are some problems with the relationships between the participants. That is one of the reasons why their boss thought, ok, we need an external facilitator for a team-intervention as the relationships in the team are highly crusted over. Every piece of work feels like a little war fight and communication, better not to mention communication – people in the team prefer to write eMails to each other while sitting just on the other side of a desk or shoot each other if they are angry as they have soft-air-guns (!?!) in the office…

the Challenge

I knew, the very first challenge w’d be creating a safe space for all participants – without such safe space, where people feel comfortable to state the painful and to talk about the home truth, I could skip the day and w’d end up in what some poeple would call – ‘just another wasted day’. During the briefing for the workshop I was informed that this team already tried several things out and one of the biggest problems was, that past activities concentrated on visualizing the problems and dysfunction in the team with the outcome of some action items. At the end, any appearing motivational energy fizzled out after a few days back at work. Does this sound familiar?

sail boat

Ok, challenge accepted, I just have one sinlge day to transform a highly dysfunctional team into something new, where dialogue is possible and the motivation to change something on the current situation should last longer than a few days. I am aware that I can’t change the complete world of a team that has dysfunctional grown over the past years in one single day, even I’m not able to change their behaviors for one day, but maybe for the duration of the workshop. So the only chance I’ve had is to create an impact, a tiny little thing that could be the starting point for making a huge difference.

When I started to think about the design of the workshop, I asked myself 2 simple questions – which I always ask myself when creating a workshop, training or even just a meeting:

  • Connection: how to connect participants related to their status quo?
  • Content: when participants leave the workshop, what has changed, what is different for them than it was in the beginning?

Connection

Visiting…

  • …a foreign city and asking the way.
  • …a conference where I know absolutely nobody in person, all I know is the theme for the conference and that there’re a lot of experts in the room – so as I.
  • …a grandmother and all others of the family for a family afternoon.
  • …a best friend to talk about the girl you’ve just met.
  • …a colleague to discuss the upcoming project.

In all of these situations, there are different kind of cennections in place, a different kind of a relationship. If you imagine you meet all these people/situations listed above, try to imagine for every single situation:

  • what kind of relationship is there?
  • how does this relationship influences the way I talk with the other person about the subject?
  • how would the talk be different, if I simply replace the existing relationship with one of the others?

perspective

You don’t need to have an outstanding power of imagination to grasp the fact that different kind of connections will have different kind of impacts to your behavior, and even to the behavior of yours opposite. It doesn’t matter what kind of topic I talk about with somebody else, the first and biggest impact on our communication is our connection! A second important impact on our connection and communication is the environment, but the impact of the environment to our communication is a different topic – and a different post…

Content

Did you know, there is a purpose why people have meetings? Yes, it’s true! I know, for some people this sounds very surprising as they discovered meetings in the past as a complete waste of time… But there’re meetings that are different, they very often feel like little workshops and without any surprise, successful workshops, meetings and trainings have something in common, not just the environment nor the connection, no, somebody had deep and powerful thoughts about the content, about the message being transferred, the one and only piece of knowledge that makes it possible for me to see more or less of my entire world totally different than I did before.

key

Content, like connection, is key. So, one of my most important part of work when designing and creating a new workshop or training is, to answer the question -‘ at the end of the workshop, participants will…?’

What is very interesting, recently I’ve learned that exactly this sentence is also the most important question for any public speaker when creating a new speech… I just realize what public speeches, meetings, trainings and workshops have in common…

WorkshopDesign

After evaluating all information which were available, I ended up with a design using tools and methods from LEGO® SeriousPlay and parts of the discovery-phase of Appreciative Inquiry (AI). My Agenda was to create an environment where people can overcome old habits and feel safe to try new ways of collaboration so that participants are able to create solutions in a way they never did before – with a complete new perspective and connection with each individual and the entire team, that was my mandate.

For discovering individuals, the team, it’s purpose and to create a team identity we used StrategicPlay® based on the tools and methods of LEGO® SeriousPlay. So, for the purpose of building a new connection across the entire team I choosed to use a very playful and safe environment to break the crusted over connections so that new and fresh ones can occur.

For working on the content – topics were around how the team works and behave together – I choosed the discovery phase of Appreciative Inquiry (AI). One of the core principals around AI is to concentrate – and put focus on great experiences and what people want to have more of in their life instead of concentrating on all the problems which are present and how to tackle them. As working on the content was up to the participants, I decided to choose the AI framework to create an environment where participants feel safe to share their thoughts.

You might think, phew, this won’t solve the problems they have. Sounds like another waste of time… I need to disagree! On a short term current problems won’t be solved, yes. What is much more interesting than tackling current problems is how to behave and how to avoid situations that leads to these problems – as most challenges that we call ‘problems’ have patterns in common, we start to learn a new culture, a new way how to deal with situations which are challenging, a complete new behavior! While we create a new kind of culture, we also start to deal differently with the current challenges. This norm

As we just had less than half a day left to start the content phase, I didn’t explained the whole AI approach. For time savings I just explained the challenges for an appreciative interview, what is the first part of our AI-approach.
After the interviews were held, we gathered in groups and I gave a short introduction in the upcoming process as it was about to choose a top story the groups wanted to work on and then to discover the situation of the interview, find out success factors and possible action items to get more of that in the current team.

team rafting

That was more or less the whole day!

Debriefing

At the end of the workshop we gathered in a circle of chairs, by the way there were 13 ProductOwners of an international IT company.

After a harvesting of the AI-discovery phase I closed the workshop and invited the participants to give a last comment, feedback or anything they would like to say and how they would like to continue.

Most of participants liked the complete new approach they discovered over the day and they had the feeling that this was a milestone in their development phase. Some were sceptic as they discovered in the past that after such a great workshop the motivation which occured during the team intervention disappeared a few days later when people were back at their daily work. This fear clearly was present. One participant stated clearly that he has didn’t like the morning while ‘playing’ with LEGO and that for him this was a complete waste of time. But the afternoon has made it up.

It made me happy when all participants committed to continue the team development work upcoming monday – the next appointment was in place, good.

I totally respect if somebody does not like something about the framework I deliver, even if the dependencies between the exercises are not clear in detail for everybody. Important for me is that at the end, the framework made a difference, created new possibilities and opened the bridge to new perspectives and communication.

Connection first? why?

Remember the beginning of the post when I gave the examples of visiting a situation. Do you remember how your behavior changed when imagining the different situation in different relationships? Most people discover that as more powerful the connection is , as deeper and more fruitful a conversation can go. You can challenge the content, never challenge the connection!

That is why it make sense to build a connection first before I start to talk about crucial topics. That does not mean that I have to feel love or lots of sympathy for everybody! What is important is that I respect everybody in the team, I need to understand them, how they behave in different challenging situations and what kind of connection we have together so that I’m able to adapt my behavior if necessary. If such a connection exists in a team and teammembers are committed to the same targets and environment, communicate open-minded and have the courage to let the leopard change his spot, a team will learn how to fly!

very little aviation

Epilog

Last week I’ve received a mail from one of the participants of the workshop of this post – about 7 weeks after the event. The Team has still some problems but something crucially has changed, they work together differently than the years before. They are more respectful with each other and still work on the outcome of the workshop – towards of what they want to have more of. It seems that the fire is still burning and that people in this team have discovered that nobody is a supernumeraries, our team is star!

co-creation of Ewan McGregor

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As a second post about the first Agile Coach Camp in the Netherlands, end of April 2012, I’d like to tell the story how the Ewan McGregor game was born.

elephanjt in the room

The elephant is in the room

One of the most challenging situations for a team coach or even a team itself, is dealing with an ‘elephant’ in the room.  In reality I need to say – avoid dealing with the ‘elephant’ in the room.

What is an elephant in the room, sometimes also known as the pink elephant? In simple words, it’s an obvious situation within a human social structure, nobody wants to talk about and even avoid facing this obvious situation. It’s also a part of teamdynamics. You can read on wikipedia: elephant in the room

I’ve experienced several situations in the past, where there was an elephant in the room – in Teams, in relationships – private and business, even within whole departments or companies. But how do you deal with such situations? Do you confrontate, what can be very hurtful, or do you deal with symptoms? My experience is that you need to be very sensitive when dealing with such crucial topics – and never forget, there is a reason why a problem has reached the level of an elephant in the room!

A background of such situations is based on fear of conflict and a lack of trust – the two most important issues of dysfunctional teams, as well as fear of loosing status. During a coaching session, while reviewing such an ‘elephant in the room’-situation, I had the idea of creating a game where such a situation will be simulated and players need to deal with it. My intention was to create a safe environment which allows players to explore such sensitive situations and learn how to deal with them for the purpose of creating awareness.

I was thinking about different approaches to achieve that game but unfortunately a promising idea was missing. But hey, this is a perfect topic to explore during an open space session and the Agile Coach Camp Netherlands was just a few weeks ahead.

Agile Coach Camp Netherlands – 2012

So, during creation of the OpenSpace marketplace I offered a session for co-creating an interactive game to deal with an elephant in the room. Fortunately approx 10 people showed up for the session – wow, that was much more than I hoped would come.

What happened now, I don’t know how to describe it best, let’s just say – what happened now was just magic!

The game was evolving out of an empirical process of simulating an ‘elephant in the room’ – in the true sense of the word! We created a huge obstacle with chaotic piled chairs in the room and taped a real tight space around this obstacle.

We then simulated some situations where a team of participants had to deal with daily work while they had to move within the tight taped space around the piled chairs. After simulating some real world examples of team-issues we removed all the chairs so that just the taped space was remaining on the floor. We asked the team to repeat all team situations in the room, imagining that the chairs were still in the room.

As an Agile Coach Camp is an OpenSpace unconference, there were Bumblebees and Butterflies dropping in the session room by chance. You might be able to imagine that this must be a funny situation for an observer who does not know what’s happening in that team, where people move within an empty space and make strange movements like a pantomime.

When we asked the newcomers what they observed, they told us that it is strange, it’s obvious that there is something wrong in the team but that they’ve had no idea what’s going on and why the hell the members move so strange within their teamspace . We then invited the newcomers to start coaching the team. What happened next surprised everybody attending that session. Remember – the team members move around an non-existing chaotic pile of chairs!

When asked by an observer what they are doing there was just a simple answer – ‘we are working’. When asked why they move so strange, the outrage of the team about that question became obvious – we don’t move strange, we’re just doing our work as usual. The team members started to defense and became more or less angry about some questions of the observer/coach. Very interesting emotions and a very dangerous situation for the coach emerged. With one single wrong question you can ‘close the door’ for gaining trust of the team. The coach is an ‘outsider’.
What is very interesteing, each time when I facilitated that game, and as far as I know other Facilitators made some similar experiences, almost the same emotions show up, created virtually. Teams start to defense the way they work, even if it’s obvious that there is a problem. Even if it’s just a role play, participants tell that they feel a need for defending themselves, they feel the ‘hot air’ etc.

It was amazing, we created a virtual ‘elephant in the room’ and were able to discover all the emotions which occur also in real situations of this kind.

We then started to concentrate on coaching such a situation and how this uncomfortable experience can be handled. That’s were the real work starts!
When appropriate facilitated and coached, this game can be a great eye-opener for dysfunctional teams and can create new insights, options and opportunities for dealing with crucial issues in teams.

After all

We haven’t published the game-instructions so far. But we asked via the LinkedIn-group ‘Agile Games’ if somebody wants to try out this new game and lots of people did. Several Coaches all over the world have already tried out the Ewan Mcgregor game and gave us some interesting feedback. In addition, I facilitated the game also several times so far. What we’ve found out is, that this game is very helpful and provides a lot of learning experiences and insights in team-dynamics. It’s not just for teams, also for coaches it is an awesome experience to be in the role of a team member and experience the emotions when an ‘outsider’ starts to coach a team on such a crucial topic…

Feedback

If you’re interested in running that game please give me a ping or have a look at the ‘Agile Games’-group on LinkedIn. Beyond that I will publish the game instructions Facilitation Flash Cards.

If you have already tried out the game I’m very curious to read about your experiences – please leave your comment here!

Postscript

A lot of people are asking why ‘Ewan McGregor’ – isn’t that a famous actor?

Yes, that’s true – he is an actor and I need to say that his name has no direct connection to the purpose of the game! During the co-creation session we found out, that when running this simulation with a team which has to deal with such a real ‘elephant’ issue, it might be not a good starting point to introduce a session called ‘the elephant in the room’ – it just could influence the outcome or behaviour of individuals. So we just called it ‘exercise without a name’. And as this naming did not sound appropriate to us, we had the idea to just use a shortcut of it, so we ended up with EWAN. And as somebody called instinctively cool, let’s call it Ewan McGregor… that’s it… =:-)

Agile Meteorites

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Time: 15 – 25 minutes (10 – 30 people)

Requirements: a stopwatch, different balls or toys for pets

Objective: Icebreaker, simulation of flow and TeamWork – Varaiation of that is the BallPoint Game

(out of Erich Ziegler’s ‘das australische Schwebholz)

Get to know each other

The whole group is standing in a circle – including the facilitator, he is the starting and end point. The facilitator starts to throw a ball to a person – establish eye contact before you throw the ball – this is important for all participants!

The person who catches the ball call out loud her full name. It is important that the person who has thrown the ball memorizes the full name of the person who catched the ball, needed for the next round. Now the person who catched the ball throws it to the next person with the same purpose – the person who catches the ball call out loud her name and the person who has thrown it memorizes the full name. At the end of the first round the ball took a zigzag round through the circle, so that everybody gets the ball exactly once and the ball is back where it started – at the facilitator.

Meteorites - Flow

Note: everybody need to take care that the ball does not fall to the ground!

Get into the flow

Starting the second round.

The facilitator establishes eye contact to the person he has thrown the ball in the first round, calls her name out loud and throws the ball to that person again. The person who catches the ball continue, establishes eye contact to the next person of the first round, calls her name out loud and throws the ball to that person again and so on.

A second time the ball zigzags through the circle in same order as before. This order is maintained throughout the whole game.

Let the ball flow through the circle for two rounds. When starting a third round, more and more balls (or toys) are brought into the game by the facilitator.

Target is to get into the flow, take care that people are concentrated and that the group takes care of each other.

After some rounds, the facilitator removes every ball (or toy) which arrives at him until the whole flow stops as there are no more items in the game anymore.

Ask the group what they observed and how has it felt.

Starting the Teamwork Challenge

The facilitator steps out of the circle and picks up the Stopwatch.

The person who catched the ball from the facilitator in the rounds before is now the start and end point. The objective now is to reach the best time the ball, just one in this level, need to flow once through the whole circle in the maintained order. The time starts when the first person throws the ball and is stopped when it reaches her again.

You will reach about 1:30 min in the first round, playing this game with approximately 20 people.

Challenge them to do better – let them find their own shape – they don’t need to stand in a circle anymore but the maintained order is still a precondition and that the person who starts throwing the ball is also still the end point. It is also required that every person touches the ball exactly once.

Perhaps they will find a shape which looks like the following picture. Be aware that this shape requires that the person who starts throwing the ball runs to the end point after starting the game so that she is able to catch the ball at the end.

Meteorites - Flow - Solution 1

Maybe they will reach a time about 45 seconds now.

Challenge them that they can do better – best result for a group of this size is 13 seconds!

After 2 or 3 rounds they will probably shape into one big cluster, forming their hands recreating a tube top down. The first person drops the ball in the tube at the top, get down to the floor and catches the ball when it arrives at the ground.
Maybe they find a complete other solution.
What is important, they now will work as a team, trying to reach the best time.

Now you don’t have a group anymore, you have created a working team. They might reach a time about 10-15 seconds.

Ask them what they observed, how it felt to be challenged and how they feel right now.

Make a debriefing and close the game!