co-creation of Ewan McGregor

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As a second post about the first Agile Coach Camp in the Netherlands, end of April 2012, I’d like to tell the story how the Ewan McGregor game was born.

elephanjt in the room

The elephant is in the room

One of the most challenging situations for a team coach or even a team itself, is dealing with an ‘elephant’ in the room.  In reality I need to say – avoid dealing with the ‘elephant’ in the room.

What is an elephant in the room, sometimes also known as the pink elephant? In simple words, it’s an obvious situation within a human social structure, nobody wants to talk about and even avoid facing this obvious situation. It’s also a part of teamdynamics. You can read on wikipedia: elephant in the room

I’ve experienced several situations in the past, where there was an elephant in the room – in Teams, in relationships – private and business, even within whole departments or companies. But how do you deal with such situations? Do you confrontate, what can be very hurtful, or do you deal with symptoms? My experience is that you need to be very sensitive when dealing with such crucial topics – and never forget, there is a reason why a problem has reached the level of an elephant in the room!

A background of such situations is based on fear of conflict and a lack of trust – the two most important issues of dysfunctional teams, as well as fear of loosing status. During a coaching session, while reviewing such an ‘elephant in the room’-situation, I had the idea of creating a game where such a situation will be simulated and players need to deal with it. My intention was to create a safe environment which allows players to explore such sensitive situations and learn how to deal with them for the purpose of creating awareness.

I was thinking about different approaches to achieve that game but unfortunately a promising idea was missing. But hey, this is a perfect topic to explore during an open space session and the Agile Coach Camp Netherlands was just a few weeks ahead.

Agile Coach Camp Netherlands – 2012

So, during creation of the OpenSpace marketplace I offered a session for co-creating an interactive game to deal with an elephant in the room. Fortunately approx 10 people showed up for the session – wow, that was much more than I hoped would come.

What happened now, I don’t know how to describe it best, let’s just say – what happened now was just magic!

The game was evolving out of an empirical process of simulating an ‘elephant in the room’ – in the true sense of the word! We created a huge obstacle with chaotic piled chairs in the room and taped a real tight space around this obstacle.

We then simulated some situations where a team of participants had to deal with daily work while they had to move within the tight taped space around the piled chairs. After simulating some real world examples of team-issues we removed all the chairs so that just the taped space was remaining on the floor. We asked the team to repeat all team situations in the room, imagining that the chairs were still in the room.

As an Agile Coach Camp is an OpenSpace unconference, there were Bumblebees and Butterflies dropping in the session room by chance. You might be able to imagine that this must be a funny situation for an observer who does not know what’s happening in that team, where people move within an empty space and make strange movements like a pantomime.

When we asked the newcomers what they observed, they told us that it is strange, it’s obvious that there is something wrong in the team but that they’ve had no idea what’s going on and why the hell the members move so strange within their teamspace . We then invited the newcomers to start coaching the team. What happened next surprised everybody attending that session. Remember – the team members move around an non-existing chaotic pile of chairs!

When asked by an observer what they are doing there was just a simple answer – ‘we are working’. When asked why they move so strange, the outrage of the team about that question became obvious – we don’t move strange, we’re just doing our work as usual. The team members started to defense and became more or less angry about some questions of the observer/coach. Very interesting emotions and a very dangerous situation for the coach emerged. With one single wrong question you can ‘close the door’ for gaining trust of the team. The coach is an ‘outsider’.
What is very interesteing, each time when I facilitated that game, and as far as I know other Facilitators made some similar experiences, almost the same emotions show up, created virtually. Teams start to defense the way they work, even if it’s obvious that there is a problem. Even if it’s just a role play, participants tell that they feel a need for defending themselves, they feel the ‘hot air’ etc.

It was amazing, we created a virtual ‘elephant in the room’ and were able to discover all the emotions which occur also in real situations of this kind.

We then started to concentrate on coaching such a situation and how this uncomfortable experience can be handled. That’s were the real work starts!
When appropriate facilitated and coached, this game can be a great eye-opener for dysfunctional teams and can create new insights, options and opportunities for dealing with crucial issues in teams.

After all

We haven’t published the game-instructions so far. But we asked via the LinkedIn-group ‘Agile Games’ if somebody wants to try out this new game and lots of people did. Several Coaches all over the world have already tried out the Ewan Mcgregor game and gave us some interesting feedback. In addition, I facilitated the game also several times so far. What we’ve found out is, that this game is very helpful and provides a lot of learning experiences and insights in team-dynamics. It’s not just for teams, also for coaches it is an awesome experience to be in the role of a team member and experience the emotions when an ‘outsider’ starts to coach a team on such a crucial topic…

Feedback

If you’re interested in running that game please give me a ping or have a look at the ‘Agile Games’-group on LinkedIn. Beyond that I will publish the game instructions Facilitation Flash Cards.

If you have already tried out the game I’m very curious to read about your experiences – please leave your comment here!

Postscript

A lot of people are asking why ‘Ewan McGregor’ – isn’t that a famous actor?

Yes, that’s true – he is an actor and I need to say that his name has no direct connection to the purpose of the game! During the co-creation session we found out, that when running this simulation with a team which has to deal with such a real ‘elephant’ issue, it might be not a good starting point to introduce a session called ‘the elephant in the room’ – it just could influence the outcome or behaviour of individuals. So we just called it ‘exercise without a name’. And as this naming did not sound appropriate to us, we had the idea to just use a shortcut of it, so we ended up with EWAN. And as somebody called instinctively cool, let’s call it Ewan McGregor… that’s it… =:-)

Play4Agile – #p4a

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What is the most attractive, easiest way to promote learning, create valuable meeting outcomes, motivate and boost teams, raise commitment and just get the best out of every involved person? Right: through play!

Dr. Brian Sutton Smith – Professor Emeritus of the University of Pennsylvania and leading proponent of play theory explained in his book ‘Ambiguity of Play’ that the opposite of play is not work, it’s depression!

Pat Kane, writer, musician, consultant, player, theorist and activist states in his book ‘the play ethic’ that play will be to the 21st century what work was to the industrial age – our dominant way of knowing, doing and creating value!

Play4AgileLogo

In May 2010, Olaf Lewitz did a StrategicPlay® session at Agile Coach Camp Germany. Inspired by this session Martin Heider had the idea to create an unconference concentrated solely on the topic of serious games for agile teams. Organizers for such an unconference were quickly found – it turned out that a lot of coaches had already discovered the value and fun of games played in a serious context, and used them regularly.

A first in-person meeting of organizers to create an unconference for serious games took place in summer 2010. For 2 exciting days we created our first joint vision for Play4Agile and started planning. Not surprisingly that these two days were tremendous fun, as we created our vision and planned using StrategicPlay® facilitation, powered by LEGO® SeriousPlay™!

play planet drawingAgile conferences and unconferences are popular meeting places where coaches, trainers, and all people interested in agile topics, learn from the experiences of like-minded people and exchange knowledge. Play4Agile sets itself apart from other agile un-/conferences in a couple of ways. Not just that participants are having fun and learning from each other by exchanging serious games for 3 days in a cozy hotel in the country. Also, every evening participants enjoy playing games in the bar. This is not a must, but each participant likes to do it! At the bar it’s ok to play games just for fun, without any serious context.

FLUXX at the BarThis whole mood of playing games together for 3 days leads to irrepressible spirits and gives the unconference the character of a magical, familial event.
Furthermore, there are no keynotes, no lectures, mostly interactive sessions and the OpenSpace is facilitated by participants on a daily rotation.

It’s not only a perfect place to learn how to practice and use serious games for agile teams, it’s also the perfect place to create new games, as all participants are passionate about testing and experimenting with new game ideas and prototypes! For example, Fearless Journey, Nobody’s Perfct, Towering Options and Lean Procrastination – the last reponsible moment game are all games invented at Play4Agile.
Moreover, we have lots of other activities like theatre games, learn how to design and make a game or how to create games to solve problems. The whole event transforms into a huge playground!

Open Space Marketplace

The Play4Agile unconference is completely based on Open Space technology and took place for the first time in February 2011 with the theme ‘Serious Games for Agile Teams’. In 2012 the motto was ‘High Playformance for Agile Teams’ and 70 participants from all over the world enjoyed this special unconference. As Play4Agile 2012 was already booked after nine hours, you should mark your calenders, because the date for Play4Agile 2013 is already fixed!

To put the Play4Agile spirit in a nutshell: Play, have fun & learn!
www.play4agile.org

2 great TED talks about the importance of play:

Stuart Brown’s TED talk – play is more than fun
Tim Brown’s TED talk – creativity and play

I’ve written this article for the ‘whoisagile’ project by Yves Hanoulle and it’s published in the 13th version of the ‘whoisagile’ book. Thanks to Deb and Martin for proofreading end editing!

Dragon Lady

Open Space Technology – my experience

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Introduction

In this article I want to introduce Open Space Technology. As it is the most efficient and effective kind of problem solving meeting I get to know so far I want to share my experience with you.

Open Space Technology - User Guide by Harrison OwenOpen Space Technology is effective in situations where a diverse group of people need to deal with complex and potentially conflicting material in innovative and productive ways. It is particular powerful when nobody knows the answer and the ongoing participation of a number of people is required to deal with the question. In the Open Space environment people tend to be creative, synergistic and self motivated.

Open Space Technology was created by Harrison Owen in 1985 and combines a complex problem solving meeting with the spirit of a coffee break.

Discovering Open Space Technology

The first time I heard about Open Space was in late summer in 2009. I was participating the Scrum Gathering in Munich with some of my colleagues. It was an excellent conference with lots of interesting sessions, field reports and practical exercises. It was the first time that I attended such an agile conference at all and I was impressed by meeting so many like minded people. As I started learning Scrum mid of 2008 by private study and gained first experience by implementing Scrum in my R&D Team, I had not so much exchange of experience so far. Thus it was amazing for me to listen and talk with people who are doing Scrum on a longer term and practice the Framework Methodology.

Beside all the Sessions at the Scrum Gathering there was an Open Space organized in the lounge of the Hilton, where the conference took place.

To be honest, at that time I did not understand how OpenSpace really works and I missed the facilitated opening as it was a Guerilla Open Space. Thus for me it seemed that it was not facilitated. There were just some comments from the Organizers of the Conference that there is an OpenSpace for talks. To participate you just should place your topic at one of the corners for a special time and then wait who comes and also wants to talk with you about this topic. Ok, I understood what was explained but as this took place beside all the organized Sessions it seemd a little bit strange for me.

Seeing Open Space from the Inside

Half a year later Deborah Hartmann Preuss, an excellent agile Coach, organized an OpenSpace  at my employer within an agile training. And that was the point when I started realizing what OpenSpace really is, how it works and how it needs to be organized and facilitated. For outsiders OpenSpace looks easy – when it is well prepared and well facilitated, and this is exactly the crucial skill you need to have to run an Open Space event – in my opinion

Here are the simple rules and principles for Open Space:

The Law of two feet:

If at any time you find yourself in any situation where you are neither learning nor contributing: use your two feet and go someplace else. You are encouraged to quietly withdraw and become either a Butterfly or a Bumblebee. A Bumblebee joins another group, perhaps fertilizing it while a Butterfly flies round or joins other Butterflies for informal discussion.

The four principles:

  • Whoever comes is the right people
  • Whatever happens is the only thing that could have
  • Whenever it starts is the right time
  • When it’s over, it’s over

drawing of a meetingYou need to organize space for sessions. These spaces must be equipped with flip charts and whiteboards or panels. In addition you need different Markers, StickyNotes, IndexCards, ball pens and/or felt pens, chairs in a circle and perhaps tables. Depending on the overall topic you need eventually more stuff to organize.

Additionally you need enough print outs to document the participants, outcomes and follow-ups for every session…

In the space for the open planning there must be the marketplace organized with a large panel where you can visualize the session rooms and the initial time slots in a matrix. There must be space to hang up IndexCards.

Then you also need enough IndexCards and felt-pens. Off the mark you need to place posters with the rules and principles of OpenSpace. There are just a few rules but they are very important and existential to explain to have it work and make the unconference valuable.

How It Feels to Run an Open Space Event

Before the beginning of the OpenSpace event at my employer, which was organized by Deborah, I was a little bit afraid if it could work in our company, as I just had my experience from the Scrum Gathering in Munich which was rather disappointing for me.

Given that I was supporting Deborah by organizing the OpenSpace made me feel curious as it was something completely different to what I saw half a year ago in Munich. And when we started our unconference I was more and more surprised and encouraged that this Open Space had absolutely no chance to fail, everything made complete sense to me and as Deborah is such a phenomenal facilitator she started introducing Open Space to the participants which was totally energizing. And it worked. We had a great marketplace with lots of sessions and it took us about 20-30 minutes to fill the whole matrix of spaces and time-slots.

action plan - example for follow upsAt the end of the day we had an amazing outcome. We posted all flipcharts and documentation of the sessions on the walls of our large conference. We had lots of follow-ups and action items planned. This was the beginning for a lot of creative collaboration and the starting point for much better communication between fellow workers. And I’m delighted to say that this event was a milestone for our company in our agile transition.

Applying Open Space to Technical Topics

Some month after this event we had an additional OpenSpace event in one of our R&D sites where the overall topic was a little bit more technical. You need something like a core relational theme that is still open but should put boundaries a little bit the topics so that people know why they are coming. For example, when you have an overall theme like cooking, you could have topics like, desserts, breakfast, dinner, ingridents, how to set up a kitchen etc.

The OpenSpace in our R&D Site was on the second day of a two day workshop, The first day was more strategic, about gaining insights for a technical framework. So the first day was a perfect preparation, so that participants came up with related topics and ideas so we could talk about how to address hurdles which were found in the strategic outcome one day before.

At the end of the day there were lots of valuable outcomes, follow-ups and action items, again. It developed understanding for complex topics, for example: insights about crossfunctional teams for technical problems and challenges which need to be addressed. Communication between teams increased. And once again this Open Space event was a milestone for our agile development in the company.

Trying it On My Own

In December 2010 we organized a two day agile workshop for ProductOwners. The second day was reserved for an OpenSpace. About two weeks before the workshop started, the main facilitator for theses two days got an urgent invitation from senor management with the result that he was not available for facilitating the Open Space event. I was helping to organize this event and I had already collected different experiences with OpenSpace, in addition I’m an experienced Facilitator, and so I started to think about if I could facilitate the Open Space by my self. It was not easy to decide, as Open Space needs a proper preparation and good facilitation to be successful.

After some mindmapping for myself I dared to prepare and at the end, to facilitate this OpenSpace event. I had some support from Deborah in preparing all the stuff and she helped me in mentally reviewing the upcoming Open Space. You’ll find some interesting links at the end of this article which helped me preparing.

the Market Place

As the event starts I was a little bit nervous. But after facilitating the first minutes and explaining the audience what Open Space is, I calmed down and just came into a good flow of facilitation.

The participants came up with a lot of great and expectant topics. Thus it was no surprise that the marketplace was filled up in just a short time.

And once again, Open Space worked. There was so much valuable outcome, community building and again follow-ups to concentrate on later. The only special thing this time – I facilitated it for myself, made a great experience and guided the people for whom Open Space was new through a great unconference.

My Conclusion about Open Space

Open Space events are powerful, efficient, effective and highly recommended kind of meetings, where all participants deal with complex and potentially conflicting topics in an innovative and productive way.

Further reading:

(Special Thanks to Deborah Hartmann Preus for proofreading this article)